Contact Us

Have a question about M.O.A.N.Y. San Francisco New Years Eve?


Our representatives are standing by to answer all your questions!

For General Questions Contact Us Via:

Be sure to include email subject line MOANY SF NYE


For VIP Table Service Reservations Only Contact Us Via:
Call/Text: 925 278 8489| E-Mail:

Be sure to include email subject line MOANY SF NYE



Mon - Fri, 9:00am - 6:00pm
Weekends: 11:00am - 6:00pm




How much is a ticket?

Ticket prices vary, and are subject to change at anytime. For current pricing please click HERE.


What is the age limit?

This event is 21+ event. Valid photo identification must be present when entering. Valid photo identification means state drivers license or passport. College ID, credit card, military ID or membership cards are NOT valid identification.


Can I buy tickets at the door on the day of the event?

MOANY NYE event sells out every year, so we advise you to secure your tickets in advance. If there are tickets still available to purchase on the day of the event, you may purchase them in person at the box office.  Box Office opens the same time as doors open.


Can I get a refund or exchange my tickets?

All tickets are purchased on a no refunds, exchanges or cancellations basis and are only usable for the day, date and time selected at the time of purchase.


Can I transfer my tickets to someone else?

Yes and it must be no later than 72 hours before the event. Please contact SF Nightlife at for further assiatnce.


Where is The Regency Center located?

1300 Van Vess Avenue, San Francisco CA 94102


How do I get to The Regecy Center?

The Regency Center is located at 1300 Van Ness Avenue in San Francisco, CA. Click HERE for driving and public transportation directions.


What can I bring to the event?

For the comfort and safety of everyone, please do NOT bring the following items to the event:

Large backpacks / Food / Beverages (aclohol, cans, bottles) / Weapons (of any kind) / Professional Cameras (any cameras with a detachable lens) / Illegal drugs


When do doors open?

The doors open at 9PM. VIP Hosted bars will be open from 9:30PM to 1:30AM


Where is General Admission entrance?

General Admission entrance is thru 1290 Sutter Street, San Francisco CA 9410.


Is there a separate VIP and Table Service Entry?

Yes. VIP ticket holders, and Table Service reservations are entering thru 1300 Van Ness Avenue.


Is there a Will Call?

Yes. Will Call list is avaialble thru General Admission entry at 1290 Sutter Street, San Francisco CA 9410.


Do you allow re-entry?

Absolutely no ins and outs. Once your ticket has been scanned you will not be allowed to leave and re-enter the venue without paying full price for a ticket again. The only exception is our smoking section (information listed below).


Can I smoke at The Regency Center?

Smoking section is located outside the venue on Van Ness Avenue.  We try to open the smoking section as soon as possible; but have to wait for enough patrons to enter the venue.   We are usually able to open it an hour or so after door have opened.


Do you have a coat check?

Yes.  The coat check is accessible upstairs, near the men’s restroom. Costs $3 per item.


Where is lost and found?

During the event, please visit coat check located upstairs, near the men's restroom. If you realize you have lost an item after leaving The Regency Center please contact venue directly by clicking HERE.


Are there any Hotels near by?

There are several hotels near the venue.  Please click HERE for recommended Hotels.


Is there public transportation near The Regency Center?

Yes.  If taking BART please se the Civic Center BART Station as it is closest to The Regency Ballroom.


There is a MUNI Bus Stop for the 47 (Van Ness) and the 49 (Mission/Van Ness) directly outside The Regency Ballroom. Additional MUNI Bus Lines that are within a few blocks:1 (California), 2 (Clement), 3 (Jackson), 4 (Sutter), 19 (Polk) and 38 (Geary).



Where can I park?

There are plenty of public and private parking lots in the vicinity of The Regency Center.  There is also limited street parking.  A couple of private parking lots include:

  • Holiday Inn – Located at 1500 Van Ness Avenue ( 24-Hour Garage).